New Moon Salon

Cancellation Policy Your appointment time is reserved specifically for you. Please review the following salon policies before booking: Booking & Deposits • A non-refundable deposit is required to secure all appointments. •Deposits go toward your final service total. •No deposit = no appointment reserved. Cancellations Appointments must be canceled or rescheduled at least 24–48 hours in advance. Cancellations made after the required notice period may result in: • Loss of deposit • Cancellation fee up to 50% of the scheduled service No-Call / No-Show • Clients who fail to show up without communication will be charged up to 100% of the scheduled service. • Future bookings may require full payment upfront. Late Policy Please arrive on time to ensure the best service experience. Clients arriving more than 10–15 minutes late may need to: • Shorten their service • Reschedule their appointment • Pay a late cancellation fee Guest Policy To maintain a relaxing and professional environment, no extra guests are allowed unless approved beforehand. Nail & Hair Prep Please arrive: • With clean hair for hair appointments unless otherwise instructed • With bare nails when possible for nail services • Knowing your desired style/inspiration photos ahead of time Emergency Grace Life happens 💫 One emergency cancellation may be excused at management discretion. By booking an appointment, you acknowledge and agree to all salon policies listed above.